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18SCLW

Speaking Your Clients' Language

NZ $35.00
incl GST
Brenda Ratcliff  
Brenda Ratcliff
MindMeld Coaching
Wellington
 

Author: Brenda Ratcliff
Published: 13 March 2018
Pages: 18

Introduction

There is no introduction for this publication.

Content outline

  • Introduction - why we are here
  • Learning objectives
  • Webinar summary
  • Speaking Your Clients’ Language
  • Why thinking about motivation is important
  • Thinking about thinking
  • Creating emotional meaning leads to motivation, which leads to action
  • Conversational de-railers
  • The Big Why - a new tool for speaking to client’s motivations
  • Why is this tool important?
  • Where has this tool come from?
  • How you know whether a client is Towards or Away From motivated?
  • Useful sentences to speak to your client’s motivations
  • How do you use it?
  • Important points to get right when using motivational language
  • The importance of getting the Nod
  • Practical examples - your turn
  • Conclusion
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