Frequently Asked Questions

If you cannot find an answer to your question here, please contact us.

Live web streaming

Visit our live web stream help section

Webinars

Visit our webinar help section

On Demand CPD

Visit our On Demand CPD help section

Group pricing

Visit our group pricing section

Continuing Professional Development

See the New Zealand Law Society website

My CPD Plan & Record

Visit our My CPD Plan & Record section

Registrations

 

Who is a 'Member'?

'Members' are members of the New Zealand Law Society Te Kāhui Ture o Aotearoa. If you have a practising certificate, you are a registered lawyer – this does not mean you are a 'Member'. If you are not a lawyer but an Associate Member of the Law Society you qualify for 'Members' rates.

How do I become a 'Member' of the Law Society?

Visit the New Zealand Law Society website for information. 

How do I become an Associate Member of the Law Society?

Visit the New Zealand Law Society website for information. 

How do I get Members' pricing?

If you are a New Zealand Law Society Te Kāhui Ture o Aotearoa Member or an Associate Member you will qualify for Members' pricing. You will need to login before completing the purchase of your course if you wish to receive Members' pricing. You can either login under the 'myCPD' section or when you reach the 'Shopping Cart' you can login there.

Your username is your 6 digit Law Society registry (login) ID number. You can find out your username from the following options:

  • Go to the forgotten my details section of this website and fill in your information and your username and password will be sent to you. To visit this section click here.
  • You can contact the Law Society Registry on 0800 22 30 30 and they can send you your registry ID number.

If I want to register for a course online and it is full, what can I do?

You will not be able to register for a course online that is full – however the website will notify you of this and give you an email link to the Registrations Officer. Email the registrations officer asking to be put on the waiting list.

I am a new graduate/recently admitted lawyer – how do I know which courses I can register for?

You may register for all courses. If there is a restriction, the information for the particular course will outline it. You may pay at the 'Member' rate only if you are a 'Member' of the New Zealand Law Society Te Kāhui Ture o Aotearoa.

Can I have my materials sent to somewhere other than my firm?

Yes. If you are registering online simply change the address (this change will only take effect for that particular order if you are a Law Society Member or an Associate Member).

Can you invoice me for my registration?

We do not provide invoicing for courses.  However, we do invoice New Zealand Law Society Te Kāhui Ture o Aotearoa members for books & on demand CPD.

What if I need to cancel? What do I do? Can I get a refund?

The refund policy for any programme is clearly set out on the web page for a particular course. If in doubt, please contact the registrations officer or call 0800 333 111.

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Payments

How can I pay for my registration?

We offer the following payment methods:

  • Credit Card – Register either online or enter details on registration form
  • Direct Credit – Register either online or select on registration form.

Is there any financial help to attend CLE New Zealand Law Society courses?

Limited financial assistance may be available for some courses. The course information will indicate if assistance is available and will give you details of deadlines and an application form to download.

Courses

Who can attend CLE courses?

CLE New Zealand Law Society courses are presented primarily for lawyers and their staff. There is a surcharge for those who are not members or associate members of the New Zealand Law Society Te Kāhui Ture o Aotearoa. Non-members are welcome to register for courses unless it is otherwise indicated, but they pay a higher fee.

Are there any restrictions to entry to any courses?

Some courses are restricted to lawyers or those with a certain level or experience. Those restrictions are indicated on the course page.

I can’t go to the course - but I would like to purchase the book.

If you are unable to attend a course, you may buy the book online – after the programme has been held. You can go to PDF Books and place your order. 

Recordings of webinars and live web streams

Recordings of webinars that you have registered for are available for you to access in 'My CPD'.  Recordings of live web streams are available to watch on YouTube for four weeks after the event – we will email you when the recording is ready to watch. 

Books

Can I purchase a book that was published some years ago?

For books older than 2022 please contact us to discuss our back catalogue. 

How long will it take for me to get the book?

After placing your order,  you will be automatically emailed a link to downlod your book. You will have 48 hours to download your book.

I hear you have a standing order for books. How does that work?

If you would like to receive all books at a discount of 20% please contact the us to discuss Standing Order subscription options. Books will be posted or emailed to you once a month, depending on your subscription.

Cancellation and Refund Policy

See the relevant web page for the particular cancellation and refund policy for that course. 

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Privacy Policy

View our Privacy Policy

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Other

What browser should I be using?

Our website provider recommends using Google Chrome, Firefox and the new Microsoft Edge when using the website. These browsers have more updated security against malicious activities.

Internet Explorer (IE) and Legacy Microsoft Edge is being phased out. You can continue to use IE11 (most updated version) or Legacy Microsoft Edge, but some websites won't work properly. Old versions of IE (9,10, 11) and Legacy Microsoft Edge will still be usable, but Microsoft isn't providing any more security or technical updates going forward – meaning those who are still using these versions will become much more vulnerable, and will generally have a worse browsing experience. 

If you are having problems opening PDF's on our website, please check your web browser. 

See requirements for live streaming

See requirements for webinars

Other Links

www.lawsociety.org.nz – the New Zealand Law Society Te Kāhui Ture o Aotearoa
www.lawfoundation.org.nz – the NZ Law Foundation
www.justice.govt.nz – NZ Courts
Law Society Branches and Sections