This book is only available in PDF format

Author: Michael Bywell
Published: 21 October 2013
Pages: 39

Introduction

The recent issues surrounding Novopay and Queensland Health (QH) (both payroll system projects) once again highlight the challenges involved in getting IT projects right and the consequences when things go wrong.

The Novopay Inquiry was led by Sir Maarten Wevers (immediate past Chief Executive of the Department of Prime Minister and Cabinet) and Murray Jack of Deloitte (Partner in the Wellington Consulting Practice). QH was led by The Hon Richard Chesterman QC, a retired Court of Appeal Judge. In each case Inquiries were held and comprehensive reports produced.

Both reports contain useful summaries of lessons learned and recommendations for the future. In the majority of cases, the suggestions made are for general consumption and not restricted to the parties involved in those cases.

This paper seeks to summarise the findings made and lessons/recommendations put forward, including those likely to be of particular relevance to lawyers engaged in relation to IT projects.
 

Content outline

• The problem: research and recent examples
• Novopay
• Queensland health
• Novopay and Queensland health: lessons and issues for lawyers
• ICT projects generally: other potential issues for lawyers