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Access to Justice through COVID-19 

Recorded March 2022

This Q and A webinar, hosted by the President of the Law Society, Tiana Epati, offers a unique opportunity to hear directly from four Heads of Bench, including the Chief Justice, on the impact of COVID-19 on the operation of the Courts. The Courts have continued to operate during the pandemic and enabling access to justice has required creative and rapid problem solving across the profession. The Secretary for Justice and the Ministry of Justice’s Chief Operating Officer also answer questions relating to health and safety and court operations and the National Commissioner for Corrections answers questions around accessing clients in correctional facilities.


Copyright notice

Please note that this webinar is intended for the use of the legal profession and should not be passed on or circulated more widely. Anyone wishing to make use of this recording or its contents must first obtain the permission of New Zealand Law Society | Te Kāhui Ture o Aotearoa [email protected]

Designing Bullying and Harassment Policies for Law Firms

Recorded November 2021
Presenters: Paul Collins and Dr John Fitzgerald

The Rules for Conduct and Client Care have been amended and now require all lawyers practising on their own account to have effective policies and systems to prevent and protect against bullying and harassment and other categories of unacceptable behaviour.

This presentation, aimed at sole practitioners and small- to medium-sized law firms, will help ensure that you are able to create bullying and harassment policies that meet the requirements under rule 11.2 of the (amended) Rules for Conduct and Client Care.

The seminar will cover the importance of having effective health, safety, and wellbeing systems and robust policies in place, and will provide you with guidance for creating policies and practice that are tailored for your circumstances.


New Conduct & Client Care Rules

Recorded May 2021
Presenters: Michael Hodge and Katie Rusbatch

Changes to the Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008 (RCCC) and the (Lawyer: Ongoing Legal Education Continuing Professional Development) Rules 2013 (CPD Rules) will come into force on 1 July 2021. These changes include clearer conduct and reporting obligations and allow for the introduction of a mandatory CPD component. The new rules will affect all lawyers and employees of law firms. 


Employment law matters during COVID-19 lockdown

Recorded April 2020
Presenters: John Hannan, Lucia Vincent, moderated by Maria Dew QC

This live web stream recording is suitable for any lawyers dealing with employment law issues, some of the topics that will be covered include:

  • Lock down levels and how they affect employment
  • Employer Wage Subsidy Scheme: including what ‘best endeavours’ looks like, who is eligible, and employer obligations
  • Agreeing reductions in pay/hours with staff - what's the right process in accordance with good faith obligations?
  • Standing down staff on no pay or lower pay
  • Annual leave: including whether employers receiving the wage subsidy for employees who cannot attend work (nor work from home) can require those staff to reduce their annual leave (entitled) balances
  • Public Holidays: including what is otherwise a ‘working day’ when we’re in lockdown? What to pay people for public holidays when they are not able to work due to the lockdown restrictions.
  • Restructuring and redundancy: including when and how can businesses restructure and make staff redundant, how does the wage subsidy affect this, is consulting by Zoom OK
  • Frustration of contract, force majeure clauses


COVID-19 Access to Justice webinar on the operation of the courts

Recorded April 2020

This Q and A webinar, hosted by the President of the Law Society, Tiana Epati, offers a unique opportunity to hear directly from six Heads of Bench, including the Chief Justice, on the impact of COVID-19 on the operation of the Courts. The Courts are deemed an essential service and enabling access to justice during pandemic has required creative and rapid problem solving across the profession. These challenges continue as the country moves into Level 3.

The Chief Justice, Dame Helen Winkelmann, explains the decision to suspend jury trials and outlines the thinking behind the reconfiguration of the Courts to address the reality of lockdown.

Justice Forrie Miller, Chair of the Judicial Steering Group, whose task is to identify critical constraints on the Courts under each Covid-19 Alert Level, discusses the challenges of staffing and social distancing and the impact of greater technological capacity on the ability of the courts to function under the restrictions.

The Chief High Court Judge, Justice Venning and the Chief High Court Judge designate, Justice Thomas, outline the issues for the High Court, in particular dealing with criminal jury trials and other criminal justice issues and provide on detail on the management of civil and commercial work. They also look ahead to Court operations at Levels 3 and 2 and managing backlogs.

The Chief District Court Judge Judge Taumaunu discusses the significant backlog the District Court is facing and emphasises the human impact of this. His signals his intention for the Courts to undertake as much work of their usual work as possible under the Level 3 restrictions and is considering creative solutions to overcome workload issues.

The Principal Family Court Judge, Judge Moran, notes that an expected increase in protection order applications during the lockdown has not occurred, apart from those in the mental health area. It is anticipated that this trend will reverse as the lockdown levels reduce. It is expected that Judges will triage matters that were adjourned during the lockdown period.

Looking to the future, the Chief Justice notes that while this has been a difficult time for the profession, it has provided opportunities for innovation, to change aspects of the business as usual operating model – to take the good of the old and the new.

She notes there will be continuing challenges, in particular dealing with the backlog of cases and the human cost of this, which means the time to start developing a recovery plan is now.


Copyright notice

Please note that this webinar is intended for the use of the legal profession and should not be passed on or circulated more widely. Anyone wishing to make use of this recording or its contents must first obtain the permission of New Zealand Law Society | Te Kāhui Ture o Aotearoa [email protected]

Remote witnessing and signing of documents during COVID-19 lockdown: a Q&A plus tech tips with Gene Turner and Rohan Cochrane

Recorded April 2020
Presenters: Rohan Cochrane and Gene Turner

This live web stream recording is suitable for any lawyers dealing with the remote signing and witnessing of documents, some of the topics that will be covered include:

  • Remote witnessing and signing of documents including practical scenarios
  • Audio-visual link (AVL) options
  • E-signatures

Property matters during the COVID-19 lockdown: Q&A with Duncan Terris and Robbie Muir

Recorded April 2020
Presenters: Robbie Muir & Duncan Terris


This live web stream recording is suitable for lawyers dealing with property matters and will cover:

  • property settlements
  • new agreements
  • remote witnessing of A&Is
  • AML-CFT documentation
  • statutory declarations
  • interim changes to LINZ procedure

Working effectively from home during the COVID-19 lockdown

Recorded April 2020
Presenter: Julia Shallcrass


This live web stream recording is suitable for everyone in the profession and will cover:

  • The Government requirement for non-essential workers to stay at home during Covid-19 Alert Level 4
  • Benefits of working from home for you and your team
  • Identifying common pitfalls of working from home, with the focus on challenges faced by lawyers
  • Using technology effectively for secure storage and transmission of information
  • Setting up virtual meetings for communication with clients and colleagues
  • Managing staff workload and supporting wellbeing for greater productivity
  • Looking after your mental and physical health
  • Guidelines on how to effectively work from home by setting boundaries, preparing your workspace and your work day
  • What to include in your working from home policies

Flexible Working for Law Firms

Recorded November 2017

Flexible working is one of the most effective ways to increase diversity and productivity within legal practice. Alternative options to fulltime work are becoming more popular, and while there are many benefits, these arrangements often create challenges that need to be addressed.

This recording will provide practical guidance on how to create flexible working arrangements to engage a productive workforce as well as how to manage key challenges that are likely to emerge. Join us for practical solutions to challenges around flexible work including:

  • The types of flexible work in legal practice
  • Benefits of flexible work for legal practice
  • How to create flexible working arrangements
  • Employer’s legal obligations around flexible work
  • When do you have to agree to flexible work?
  • What are the challenges for legal services around flexible work?
  • How do you overcome these challenges?

What Happens Behind Closed Doors: the workings of the Standards Committee

Recorded October 2019

A mockumentary in the genre of “What we do in the Shadows” featuring a hypothetical standards committee would make a great TV show. This presentation will not be comedic, nor will it feature vampires, but what it will do is give you a better understanding of how Standards Committees work from the inside.  

All the presenters are past or present lay, legal, and administrative members of Standards Committees. They will show you what they deal with each month. They will share candid reflections and insights into the complaint process, how it evolves from incident complained about, to the first consideration of it, the investigation that may follow, and ultimately to a Committee decision. The session will highlight the different ways many lawyers deal with being complained about: both the good, and the bad.



Tiana Epati - President, New Zealand Law Society

Recorded September 2018

Tiana was one of a diverse group of speakers at the Inspirational Career Conference held on 21 September 2018, at the Cordis Hotel, Auckland. Inspirational women were asked to speak on the meaning of success in their lives and to offer the best career advice by sharing their life’s experiences.

Listen to Tiana's story

Lady Hale - Keynote Addresses

Recorded September 2018

Watch the keynote addresses by Lady Hale at the Future of Family Law and An Inspirational Career Conferences.

Watch the conference sessions

Preventing and Dealing with Harassment and Bullying

Recorded April 2018

Employees have a right to a safe and healthy workplace which fosters a culture of professionalism. This recording looks at harassment and bullying, and workplace obligations. It will identify and discuss environmental red flags – the work hard, play hard mentality, power imbalances, and what should ring alarm bells.

It discusses the steps you can take, and tools that can be used to address these issues and minimise risk. It provides guidance for dealing with complaints, the investigation process, and the difficulties and sensitivities of dealing with sexual harassment claims, together with the importance of not being a bystander. It also looks at outcomes and pastoral care.


  • Steph Dyhrberg, Dyhrberg Drayton Employment Law, Wellington
  • Susan Hornsby-Geluk, Dundas Street Employment Lawyers, Wellington
  • Hamish Kynaston, Buddle Findlay, Wellington


DIA AML/CFT National Roadshow

Recorded April 2018

  • Carolyn Cody - Training, Liaison and Compliance Manager, Financial Intelligence Unit
  • Jamie Lynch - Senior Compliance Officer, AML/CFT Team, Regulatory Services, Department of Internal Affairs
  • Mike Stone - Manager, AML/CFT Team, Regulatory Services, Department of Internal Affairs

Lawyers and conveyancers will be covered under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 from 1 July 2018 onwards.

All lawyers and conveyancers are keen to learn more about how the Anti-Money Laundering and Countering Financing of Terrorism Act will affect them.

This recording will help you determine whether activities you carry out are covered by the Act and what you need to do to be ready for 1 July and beyond.

As the regulator, the Department of Internal Affairs is running a series of in-person workshops throughout out March 2018 –  his recording covers the same content online for those who could not make it to a workshop.



Recorded November 2017

Presenter: Kate Reid - Department of Internal Affairs 

Phase II of the AML/CFT Act extends the regime (in stages over two years) to include lawyers and conveyancers, accountants, real estate agents and high-value dealers. Lawyers and conveyancers are the first to be covered by the new provisions, and must be compliant with their AML/CFT Act obligations by 1 July 2018. The Department of Internal Affairs (DIA) will be the supervisor.



Unconscious Bias in the Workplace

Recorded February 2017 

Unconscious bias impacts every aspect of our lives, including the approach we take to and the decisions we make in the workplace. Studies show people can be consciously committed to egalitarianism, and deliberately work to behave without prejudice, yet still possess hidden preferences, prejudices and/or stereotypes.

Presenter: Carol Brown, CEO - Diversitas


CPD Reflective Practice

Recorded February 2017

The CPD Rules recognise that lawyers know their learning needs and will act to meet them. The Rules require lawyers to take responsibility for developing and maintaining a CPD plan. This includes undertaking, recording, documenting and reflecting on a minimum of 10 hours of activities each CPD year.

Presenters: Professor Neil Gold, Christine Grice



Practising on Own Account

Recorded November 2016

Are you considering Practising on Own Account, either alone or in partnership, in an incorporated practice or simply returning to NZ and considering your options but unsure of the process or if you meet the criteria?

Presenters: Paul Collins, David Murphy


Building Electronic Casebooks 

Recorded August 2016
The Court of Appeal is leading the move to electronic records and it is anticipated that a similar approach will be adopted by all the higher courts over time – in both the criminal and civil jurisdictions. 

Presenters: The Hon Justice Forrie Miller, Maryanne McKennie, Bronwyn McKinlay


Taking your research skills to the next level

Recorded May 2016
Securing the best results from your research is dependent on understanding the key steps to effective research. The goal is always to achieve better, faster and cheaper results. However, statistically most researchers fall short.

Researchers with over 25 years’ experience share their knowledge to help you take your research skills to the next level.

Presenters: Robin Anderson, NZLS Librarian, Wellington & Julia de Friez, NZLS Librarian, Christchurch


Women in the Law - career by design

Recorded April 2016
NZLS CLE Ltd is proud to support gender diversity in the legal profession.  We are delighted to showcase a full set of videos recorded at the extremely well received 2016 Conference – Women in the Law – Career by Design, chaired by Cathy Quinn.

Watch conference sessions

Unconscious Bias – how it affects women and men

Recorded October 2014
Mary Cranston, Retired Senior Partner and immediate past chair of US based multinational law firm Pillsbury Winthrop Shaw Pittman LLP.  As the first woman to lead a Global 100 law firm and voted one of “the most 100 most influential lawyers in America” Mary has become a pioneer and champion of gender diversity in the workplace.
In this one-hour presentation Mary offers an exploration on the topic of unconscious bias.  She discusses:

  • her internal journey to become a leader – dealing with unconscious bias – her own as well as others’
  • gender stereotyping and cultural norms for women and men
  • what works for women in liberating them from unconscious bias.
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