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Frequently Asked Questions

If you cannot find an answer to your question here, please contact us.

Registrations l Payments l Courses l Publications l Cancellation and Refund Policy l Privacy Policy l Webinar Help l Other

 

Live web streaming

Visit our live web stream help section

Webinars

Visit our webinar help section
 

Online CPD

Visit our Online CPD help section

Group pricing

Visit our group pricing section

Continuing Professional Development

See the New Zealand Law Society website

My CPD Plan & Record

Visit our My CPD Plan & Record section

 

Registrations

 

Can I register and pay online for CLE courses?

Yes. You will receive an automated response confirming that we have received your order.  You will receive another email from us once your payment has been received and processed.  If you have paid by credit card, you will notice on your order confirmation that this is also a GST receipt.

Who is a 'Member'?

'Members' are members of the New Zealand Law Society. If you have a practising certificate, you are a registered lawyer - this does not mean you are a 'Member'. If you are not a lawyer but an Associate Member of the NZLS you qualify for 'Members' rates.

How do I become a 'Member' of the NZLS?

If you are a a practising lawyer you can opt in when you renew your practising certificate to become an NZLS 'Member'. Otherwise contact the NZLS Registry - 0800 22 30 30.

How do I become an Associate Member of the NZLS?

Contact the New Zealand Law Society here.

How do I get Members' pricing?

If you are an NZLS Member or an Associate Member you will qualify for Members' pricing. You will need to login before completing the purchase of your course if you wish to receive Members' pricing. You can either login under the 'myCPD' section or when you reach the 'Shopping Cart' you can login there.

Your username is your 6 digit NZLS registry (login) ID number. This number is also printed on your practicing certificate and each edition of your LawPoints. Due to security reasons we cannot give you your 6 digit NZLS registry (login) ID number. You can find out your username from the following options:

  • Go to the forgotten my details section of this website and fill in your information and your username and password will be sent to you. To visit this section click here.
  • You can find your ID number on any correspondence your have had from the NZLS registry, it is on the top right hand side of the letters.
  • You can contact the NZLS Registry on 0800 22 30 30 and they can send you your registry ID number (note: the NZLS Registry cannot supply your password).

If I want to register for a course online and it is full, what can I do?

You will not be able to register for a course online that is full - however the website will notify you of this and give you an email link to the Registrations Officer. Email the registrations officer asking to be put on the waiting list.

What is a voucher?

If you have been sent a NZLS CLE voucher, you can use it online - by logging into the website, choosing your course, then entering the code when you checkout.  Alternatively, you can send the voucher to us attached to your registration form.

How will I know my registration has been accepted?

The online registration process will acknowledge the receipt of your registration. If you have paid by credit card, this will be a GST invoice. Registration only happens once payment has been received. Then you will be sent a GST invoice.

In addition, you will receive confirming notification with any materials sent to you in advance of the programme. 

I am a new graduate/recently admitted lawyer - how do I know which courses I can register for?

You may register for all courses. If there is a restriction, the information for the particular course will outline it. You may pay at the 'Member' rate only if you are a 'Member' of the NZLS.

Can I have my materials sent to somewhere other than my firm?

Yes. If you are registering online simply change the address (this change will only take effect for that particular order if you are an NZLS Member or an Associate Member). If you are registering by any other means, please put the alternate address on the registration form.

Can you invoice me for my registration?

We do not provide invoicing for courses.  However, we do invoice NZLS members for publications.

Am I registered for...?

Contact us or call 0800 333 111. If you have an account you can check the 'Order Status' area under the 'myCPD' section to see what courses you have registered for.

Is it possible to register for only one of the days in a two-day conference?

Sometimes it is. See the relevant brochure.

Can I pay a registration fee without the dinner?

If there is a dinner included in the programme it is included in the registation fee.  The social event is an integral part of the conference. If there is a choice – it will be outlined in the brochure. Of course, there is no compulsion to attend.

What if I need to cancel? What do I do? Can I get a refund?

The refund policy for any programme is clearly set out on the brochure, and website information relating to a particular course.  If in doubt, please contact the registrations officer or call 0800 333 111.

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Payments

How can I pay for my registration?

We offer the following payment methods:

  • Credit Card – Register either online or enter details on registration form
  • Direct Credit – Register either online or select on registration form.
    Our bank account is 12-3192-004-9995-00 please include your surname and organisation as the reference (or order number if you have been sent one).

Can I pay for my registration by cheque?

NZLS CLE Ltd will not be accepting payments by cheque from 1 June 2021, as cheques are being phased out.

Who is a 'Member'?

'Members' are members of the New Zealand Law Society. If you have a practising certificate, you are a registered lawyer - this does not mean you are a 'Member'.

If you are not a lawyer but an Associate Member of the NZLS you qualify for 'Members' rates.

How do I become a 'Member'?

When you pay your annual practising fee, you can opt in to become a 'Member'. Otherwise contact the Registry of the NZLS - 0800 22 30 30.

How do I become an Associate Member of the NZLS?

Contact the New Zealand Law Society here

How do I buy a book?

  • You may purchase online – go to Publications 
  • Ring NZLS CLE – 0800 333 111 - and make an order. The books will be posted to you with an invoice if you are a member. Non members must send the payment with the order.
Note - packaging and postage cost is $6 to any address in NZ.
For non-members, books will be dispatched when we have received your payment. For members and associate Members, an invoice will be included with your book.

How do I buy a book if I am overseas?

Contact the Administration Coordinator who will give you a price and explain the process.

What evidence of payment do I get?

  • Seminars – you will receive a ticket (and tax paid invoice) with the book 5-8 days before the seminar.
  • Workshops, introductory programmes, intensives and conferences - you will receive an email confirming you are registered and the fee paid along with your ticket (and tax paid invoice).  Some workshops and Introductory programmes send out materials in advance, refer to the relevant brochure for more information.
  • Books - you will receive a tax invoice showing paid with your order, it will also show up on your statement at the end of the month.

Programmes

If you are paying by credit card, you get an automatic GST invoice which confirms your registration.  If you are paying by direct credit your get a GST invoice once your payment has been received and processed.

Books

If you are paying by credit card, you get an automatic GST invoice which confirms your purchase. The book will follow.  If you are an NZLS Member, you have an option to be invoiced for the book. If you select this option, you will be sent your book with an accompanying invoice.

If you are a non-member and would like to purchase online, you must pay by credit card.  

Is there any financial help to attend CLE courses?

Some financial help for advocacy courses may be available from the Douglas Wilson Advocacy Scholarship Trust. The CLE course information will indicate if scholarship assistance is available and will give you details of deadlines and an application form to download.

Courses

Who can attend CLE courses?

CLE courses are presented primarily for lawyers and their staff. There is a surcharge for those who are not members or associate members of the New Zealand Law Society. Non-members are welcome to register for courses unless it is otherwise indicated, but they pay a higher fee.

Are there any restrictions to entry to any courses?

Some courses are restricted to lawyers. Those programmes are indicated on the brochure.
Note: lawyers who are not Members of the NZLS will pay a higher rate, but are still free to enrol.

I can’t go to the course - but I would like to purchase the book.

If you are unable to attend a course, you may buy the book online – after the seminar/intensive/conference has been presented. You can go to Publications and place your order. Generally workshop materials are not available for sale. 

Non-members book orders must be accompanied by credit card payment. The materials will be sent after the course has been presented.

Recordings of webinars and live web streams

Recordings of webinars that you have registered for are available for you to access in 'My CPD'.  Recordings of live web streams are available to watch on Youtube for four weeks after the event - we will email you when the recording is ready to watch. 

Publications

Can I purchase a book online?

Yes. Go to Publications.

Where will I find a list of all your books?

See Publications.

Can I purchase a book that was published some years ago?

Yes, most books from 1996 are available from the website and can be supplied electronically if we do not have any printed stock – see Publications.  Anything earlier, please call 0800 333 111 or contact the Administration Coordinator.

How long will it take for me to get the book?

Place your order and we aim to get the book to you in five-eight working days after payment is received provided that the course has already been held.

I hear you have a standing order for books. How does that work?

If you would like to receive all books at a discount of 10% please contact the Administration Coordinator to go on our Standing Order list.  Books will be posted to you after the seminar has been held.

 

Cancellation and Refund Policy

See the relevant web page or pdf brochure for the particular cancellation and refund policy for that course. 

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Privacy Policy

View our Privacy Policy

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Other

Do you make accommodation bookings?

In some instances, accommodation packages are provided for conferences. Details of how to access this are shown in the conference brochure.  In all other instances you will need to make your own accommodation arrangements.

What browser should I be using?

Our website provider recommends using Google Chrome, Firefox and the new Microsoft Edge when using the website. These browsers have more updated security against malicious activities.

Internet Explorer (IE) and Legacy Microsoft Edge is being phased out. You can continue to use IE11 (most updated version) or Legacy Microsoft Edge, but some websites won't work properly. Old versions of IE (9,10, 11) and Legacy Microsoft Edge will still be usable, but Microsoft isn't providing any more security or technical updates going forward - meaning those who are still using these versions will become much more vulnerable, and will generally have a worse browsing experience. 

If you are having problems opening PDF's on our website, please check your web browser. 

See requirements for live streaming

See requirements for webinars

Other Links

www.lawsociety.org.nz - the New Zealand Law Society
www.lawfoundation.org.nz - the NZ Law Foundation
www.justice.govt.nz- NZ Courts
Law Society Branches and Sections

 
CONTACT
INQUIRIES
freephone (within NZ)
0800 333 111

EMAIL 
[email protected]

PHONE
04 472 7837

FAX
04 463 2986
 
ADDRESS
NZLS CLE Ltd
Level 4, 17-21 Whitmore Street
Wellington 6011

DX SP 20202
PO Box 5041
Wellington 6140
New Zealand