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Mediation Skills and Strategies - Civil/Commercial, Family, Education Disputes

Mediation Skills and Strategies - Civil/Commercial, Family, Education Disputes
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This workshop builds on the NZLS CLE workshop Mediation Principles and Process which examines the essentials of mediation. Mediation Skills and Strategies provides further opportunity to observe mediation in action and to apply theory to practice in order to prepare to become a mediator. Key areas such as conflict diagnosis, strategic analysis and preparation will be covered in a mix of interactive discussion, small group work and applied roleplays. In addition, attention will be given to micro skills such as listening, questioning, reframing and detoxifying. On the second day participants will be given opportunity to focus on a scenario from a specific area of mediation practice: family, civil, employment or education.

Learning objectives

You will be able to:

  • Analyse a dispute and prepare for mediation.
  • Recognise how to apply appropriate strategies to progress a mediation.
  • Understand the role of listening, questioning and reframing and option generating to assist parties towards resolution.
  • Recognise how to apply techniques to handle emotion, manage power imbalance and to break impasse.
  • Identify, through reflection, your strengths and areas for improvement in a mediation practice exercise.
  • Apply your learning to a mediation scenario in a post-course written exercise.

Who should attend

This course is for lawyers who have attended the Mediation Principles and Process (or are exempted by reason of previous mediation training) and who wish to:

  • Attain a Massey University and NZLS CLE Certificate of Completion.
  • Potentially go on to be accredited by NZLS.


This workshop runs from 9.30am Friday to 5.00pm Saturday. Places are limited.


Before the workshop you will be sent, for prior review, the course materials which include a folder, and the text Mediation Skills and Strategies. All participants also need to be thoroughly conversant with the coverage from the Part A workshop and the course text Mediation: Principles, Process and Practice. If you have been exempted from the previous course you must be familiar with its text and earlier materials. Please tick the boxes on the registration form, as required.


  • Day 1: 9.30am - 5.30pm
  • Day 2: 9.00am - 5.00pm


  • Virginia Goldblatt, MNZM 
  • David Patten 
  • Denise Evans

Fee (incl GST)


  • $1,830 - NZLS members and Associate members
  • $1,980 - Non-members
  • $109 - I need a copy of the text Mediation: Principles, Process and Practice
  • $46 - I need a copy of the readings for Mediation Principles and Process

Do you want to register more than one person for this course? Click here

Financial assistance

Financial assistance may be available through the Douglas Wilson Advocacy Scholarship Trust. Applications for assistance must be received by: 

  • Wellington 5pm on 16 September 2019. 

Late applications cannot be considered.

Please note: You must still register to attend this course, either online or by completing a registration form.

Download a Douglas Wilson Advocacy Scholarship Trust application form (123KB).

Download PDF brochure and registration form here.

Auckland 18 - 19 October

Cancellation and refund policy

Please note: Minimum and maximum numbers apply. Registrations will be accepted on a first-come/first-served basis. Registrations close 10 working days before the presentation date (the closing date). NZLS CLE Ltd reserves the right to cancel any session that does not reach the budgeted minimum number of registrations. This decision will be made on the closing date and a full refund will be made to each registrant of the cancelled session. If you cancel your registration before the closing date, a refund will be made, less a $100 administration fee. After the closing date, there will be no refund. You may transfer your registration until five working days before the presentation. Please advise NZLS CLE Ltd in writing of the change.

Held in conjunction with
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freephone (within NZ)
0800 333 111


04 472 7837

04 463 2986

DX SP 20202
PO Box 5041
Wellington 6140
New Zealand