Some people in the legal arena can be hard to work with – solicitors on the other side of a matter, clients, witnesses, opposing parties, senior partners, judges or your own staff.People working in the law get challenged by difficult behaviours daily. When communications break down, your chances of getting favourable results goes down, and stress goes up. This one-day workshop will help you master proven strategies for getting the results you want with difficult people – and with far less stress.
Recognise and respond to people’s different communication styles
Avoid the common communication mistakes that make things worse
Produce results with judges, clients and other lawyers
Handle the domineering client, lawyer or boss
After this workshop you will be able to:
This is an interactive workshop designed to give you the skills and knowledge to effectively deal with difficult people.
This workshop is designed for lawyers in any type of practice.
The course materials will be given to participants when they register on the day.
Please note: Minimum and maximum numbers apply. Registrations will be accepted on a first-come/first-served basis. Registrations close 10 working days before the presentation date (the closing date). NZLS CLE Ltd reserves the right to cancel any session that does not reach the budgeted minimum number of registrations. This decision will be made on the closing date and a full refund will be made to each registrant of the cancelled session. If you cancel your registration before the closing date, a refund will be made, less a $100 administration fee. After the closing date, there will be no refund. You may transfer your registration until five working days before the presentation. Please advise NZLS CLE Ltd in writing of the change.