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New Conduct and Client Care Rules

New Conduct and Client Care Rules
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Registrations for this web stream close 9.30am Monday 3 May

If you want to attend live, and have not already registered please do the following:

  1. Click here to watch the web stream
  2. Download the PDF book for the web stream
  3. Download the PDF of the PowerPoint Slides (you you see these as part of the web stream)
  4. Download attendance record fill in the details and send to [email protected] after the web stream. We will then register you so that the course is included in your Online CPD Plan and Record and you are credited with the CPD hours.

If you have trouble accessing the live web stream, visit the live web stream help section or call 0800 333 111 (due to the large volume of calls this morning, there may be a delay in answering your call).

Changes to the Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008 (RCCC) and the (Lawyer: Ongoing Legal Education Continuing Professional Development) Rules 2013 (CPD Rules) will come into force on 1 July 2021. These changes include clearer conduct and reporting obligations and allow for the introduction of a mandatory CPD component. The new rules will affect all lawyers and employees of law firms. The presenters will take a practical approach to ensure that you have a strong understanding of the rules and the steps that you can take in order to comply with them.

This live web stream will include:

  • An outline of all the changes made to the Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008 (RCCC)
  • Information about the change made to the (Lawyer: Ongoing Legal Education Continuing Professional Development) Rules 2013 (CPD Rules)
  • An overview of why the changes are being made
  • A discussion of how the amended Rules will apply and work in practice
  • A review of your obligations under the Rules and practical tips for how to comply with the Rules
  • A discussion of your rights under the amended RCCC.

Learning objectives

After attending this live web stream you will be able to understand:

  • The changes made to the RCCC and CPD Rules.
  • The obligations that stem from these amendments.
  • How to set up processes within your practice to comply with the Rules.
  • Your rights under the amended RCCC.

Who should attend

All practising lawyers including partners in law firms, barristers, sole practitioners, in-house lawyers and employees of law firms.


A short paper, in PDF format, together with a copy of the PowerPoint presentation will be emailed out prior to the live web stream.


Live Web Stream


  • Live Web Stream - Monday 3 May 2021, 11.00am - 12.30pm
  • Registrations close strictly at 9.30am Monday 3 May - We are unable to accept late registrations for this live web stream.

View PDF registration form here.

Live Web Stream 3 May


Michael Hodge 2021 Michael Hodge
Partner, Meredith Connell, Auckland

Michael specialises in professional standards litigation, public and regulatory law, and civil litigation with a particular focus on agency and trusts. He regularly appears as counsel in the Lawyers and Conveyancers Disciplinary Tribunal and has acted on a wide range of other professional disciplinary proceedings relating to financial advisors, real estate agents, teachers, builders, plumbers and gasfitters, immigration advisors and on various sporting codes. Michael also regularly appears in the High Court and Court of Appeal in public law cases and other civil proceedings. Prior to joining Meredith Connell, he worked at the Crown Law Office in Wellington and before that in litigation practice in the United Kingdom and New Zealand. Michael is the author of the chapter on the Lawyers and Conveyancers Disciplinary Tribunal in the Thomson Reuters textbook New Zealand Tribunals Law and Practice.

Katie Rusbatch 2021v2 Katie Rusbatch
General Manager Professional Standards, The New Zealand Law Society | Te Kāhui Ture o Aotearoa, Wellington

Katie joined the Law Society as the General Manager Professional Standards (Regulatory) at the start of this year. She was previously Head of Competition at the Commerce Commission and also held the roles of Competition Manager and Senior Legal Counsel at the Commission. Before joining the Commission in 2011, Katie was Assistant Director of Litigation at the Office of Fair Trading in the United Kingdom and Assistant Senior Director at the Competition and Consumer Commission of Singapore. She also worked as a lawyer at the Government Legal Department in the United Kingdom and in private practice in New Zealand.

Cancellation and Refund Policy

NZLS CLE Ltd reserves the right to close registrations, and, cancel or reschedule an event as necessary.

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