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Speaking Your Clients' Language - Online CPD

NZ $179.00
Brenda Ratcliff  
Brenda Ratcliff
MindMeld Coaching
Wellington
 

Package includes:

Online CPD Module  l  Electronic Booklet  l  PowerPoint Presentation

Package Fee (incl GST)

  • $149 - NZLS members and Associate members
  • $179 - Non-members

Note: Access to the online files is via your "My CPD" page. If you would like to purchase multiple packages, please contact us here.

Online CPD Module

Presentation time: 90 minutes
1.5
CPD HRS

Many lawyers say that the purpose of communication is to encourage clients, juries, bosses, and direct reports to act in a certain way. Why is it that many of us are left wondering why our clear advice does not motivate others, when it is clearly the right thing to do? Why are we tongue-tied when travelling four floors in the elevator with our boss? The answers to these two questions lie in understanding the motivation of your audience. When you match your language to what motivates others, then you can achieve a winning combination.

This module will enable you to think on your feet by helping you to understand common forms of motivation, and how to match your language to these common forms. This will help you be more articulate, influential, and enable you to avoid conversational de-railers which block action on your message.

This is a fresh way to think about motivation so that you can make your point in a way that resonates with your audience whoever they are.

Topics covered will include:

  • Why thinking about motivation is important
  • Creating emotional meaning leads to motivation, which leads to action
  • How others see the world
  • A new tool for speaking to client’s motivations
  • The importance of getting “the nod”.

Please contact us if you use a dial up internet connection.

Learning objectives

After this module you will be able to:

  • Use specific language patterns that are more motivational than others.
  • Use these language patterns to help you be more articulate on the spot – think faster.
  • Know what to look for to ensure your message is landing correctly.

Electronic Booklet 

Author: Brenda Ratcliff
Published: 6 March 2018
Pages: 18

Introduction

There is no introduction for this publication.

PowerPoint Presentation

These are the slides included in the presentation.

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CONTACT
INQUIRIES
freephone (within NZ)
0800 333 111

EMAIL 
cle@lawyerseducation.co.nz

PHONE
04 472 7837

FAX
04 463 2986
 
ADDRESS
NZLS CLE Ltd

DX SP 20202
PO Box 5041
Wellington 6140
New Zealand