Login
Login

Your trusted CPD partner

Speaking Your Clients' Language

Speaking Your Clients' Language
Add to CPD Planner

 

Better Business Webinar Series

Today’s lawyer needs to be armed with much more than a knowledge of the law, a sound grasp of business skills is essential. This exciting new series will cover key topics which will equip you with the know-how and practical skills vital to being a positive force in today’s competitive business world. 

Speaking Your Clients' Language

Many lawyers say that the purpose of communication is to encourage clients, juries, bosses, and direct reports to act in a certain way. Why is it that many of us are left wondering why our clear advice does not motivate others, when it is clearly the right thing to do? Why are we tongue-tied when travelling four floors in the elevator with our boss? The answers to these two questions lie in understanding the motivation of your audience. When you match your language to what motivates others, then you can achieve a winning combination.

This webinar will enable you to think on your feet by helping you to understand common forms of motivation, and how to match your language to these common forms. This will help you be more articulate, influential, and enable you to avoid conversational de-railers which block action on your message.

This is a fresh way to think about motivation so that you can make your point in a way that resonates with your audience whoever they are.

Topics covered will include:

  • Why thinking about motivation is important
  • Creating emotional meaning leads to motivation, which leads to action
  • How others see the world
  • A new tool for speaking to client’s motivations
  • The importance of getting “the nod”.

Learning objectives

After this webinar you will be able to:

  • Use specific language patterns that are more motivational than others.
  • Use these language patterns to help you be more articulate on the spot – think faster.
  • Know what to look for to ensure your message is landing correctly.

Who should attend

Practitioners and all individuals who want to engage more successfully with clients (or within other important relationships).

Materials / Technical Specs

A background booklet written by the presenters will be sent to participants before the seminar/webinar. For information on what is required to participate in the webinar, click here

Format

Via the internet, you will see and hear the presenters, see the PowerPoint slides and be able to type in questions.

Presenter

  • Brenda Ratcliff, MindMeld Coaching, Wellington

Fee (Incl GST)

Webinar

Do you want to register more than one person for this course? Click here

Times

  • Webinar - 11.00am - 12.30pm
  • Registration closes - 3.00pm, Monday 5 March 2018

View PDF brochure and registration form here.

Webinar  6 March
I can't attend, but please let me know when the book is available to purchase.

CPD

Attendance at the live webinar
  • If you attended the live webinar, you will receive an electronic certificate of attendance as verification for your CPD records.
  • You can view and hear the presentation again, as many times as you wish in your own time for no additional cost.
Registration but non-attendance on the day
  • Under the CPD Scheme only those who attend a live webinar are eligible to claim CPD hours.
  • If you registered but were unable to attend on the day, you can view and hear the archived recording of the presentation.

Cancellation and refund policy

Since the webinar is available to registrants as an archive after the live presentation, there is no cancellation – we just transfer your user status as a registrant from the live presentation to a purchaser of the webinar package of recorded webinar, PowerPoints and booklet.

 
CONTACT
INQUIRIES
freephone (within NZ)
0800 333 111

EMAIL 
cle@lawyerseducation.co.nz

PHONE
04 472 7837

FAX
04 463 2986
 
ADDRESS
NZLS CLE Ltd
Law Society Building
26 Waring Taylor Street
Wellington 6011

DX SP 20202
PO Box 5041
Wellington 6140
New Zealand